Insight Leaders Summit - Global Online Event

Quality in Quantity - Actionable insights from 2M e-commerce open-ends

A talk by Pascal de Buren
Co-Founder, Caplena

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About this talk

Modern AI technology has made it possible to analyze open-ended survey responses cost-effectively with comparable quality to human coding.

We will show how eBay is using Caplena to analyze its global feedback and sharing insights with stakeholders.

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Pascal de Buren

Pascal de Buren is the Co-founder and Machine Learning Engineer at Caplena.

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